Mozzicato Italian Bakery & Pastry Shop
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Customer Service
Company Policies

Shipping Policies

  1. All Mozzicato baked goods are shipped from our bakery in Hartford, Connecticut.
  2. All of our cookies are baked fresh daily. If an order will be delayed we will contact you via email or by telephone if you have provided your number.
  3. We take as much care in shipping your order as we do in baking our delicious confections. Please allow 5-7 business days for ground delivery.
  4. Next Day and Second Day Air orders received after 3pm EST will ship out next business day (Monday- Friday). We do not ship to P.O. Boxes, APOs, or FPOs.
  5. Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality. For this reason, we cannot guarantee Monday deliveries.
  6. Deliveries to Alaska, Hawaii, and Puerto Rico may require additional service days.
  7. We will not assume responsibility for incorrect addresses.
  8. We are not responsible for damages to packages that are driver released or released without a customer's authorization.

Holiday Shipping Cut-off Dates

Last day to order your holiday gift is:

For Arrival By: Standard Delivery
(5-7 business days)
Next Day
Halloween Oct 20 Oct 26 Oct 27
Thanksgiving Nov 13 Nov 20 Nov 21
Hanukkah Nov 26 Nov 28 Nov 29
Christmas Dec 17 Dec 19 Dec 20
New Year's Eve Dec 19 Dec 26 Dec 27

Applies to all orders placed before 3PM EST or EDT.

Return Policy

If the product is not what you ordered or your cookies arrive damaged, please follow these steps.
  1. Call our customer service line to report damage within 24 hours of receiving package. Customer service telephone is 860.296.0426.
  2. Save all product and all original packaging materials and boxes for inspection by UPS and/or for return to Mozzicatos.

We ask that you consider your order placement carefully. We only accept returns or issue credit for orders we pack incorrectly or packages damaged in transit.


Featured Baked Goods
Italian Bakery Specials
Mozzicato's also features seasonal and holiday specialties to add elegance to your table and delight your tastebuds.
Italian Wedding Cakes
Italian Wedding Cakes
Mozzicato's can create the cake of your dreams, whether traditional or contemporary it will be unforgettable.
Buy Our Italian Cookies Online
Buy Our Italian Cookies Online
Mozzicato's traditional Italian cookie trays and platters are perfect for any occasion including corporate gifts!
Read More on Featured Baked Goods  Read More on Italian Wedding Cakes  Read More on How to Buy Our Italian Cookies Online 

Mozzicato DePasquale Bakery and Pastry Shop

329 Franklin Ave
Hartford, CT 06114
Phone 860-296-0426
Fax 860-296-8129

Store Hours:
7AM-8PM Daily

Cafe Hours:
Sunday-Thursday 9AM-10PM
Friday & Saturday 9AM-Midnight

125 New Britain Ave
Plainville, CT 06062
Phone 860-793-2253

Store Hours:
Sunday-Wednesday 7AM-8PM
Thursday 7AM-9PM
Friday & Saturday 7AM-10PM

731 North Colony Road (RT 5)
Wallingford, CT 06492
Phone 203-294-1122

Store Hours:
Sunday-Wednesday 8AM-8PM
Thursday 8AM-9PM
Friday & Saturday 8AM-10PM

762 Washington St.
Middletown, CT 06457
Phone 860-740-5825

Store Hours:
Sunday-Wednesday 7AM-8PM
Thursday 7AM-9PM
Friday & Saturday 7AM-10PM

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