- All Mozzicato baked goods are shipped from our bakery in Hartford, Connecticut.
- All of our cookies are baked fresh daily. If an order will be delayed we will contact you via email or by telephone if you have provided your number.
- We take as much care in shipping your order as we do in baking our delicious confections. Please allow 5-7 business days for ground delivery.
- Next Day and Second Day Air orders received after 3pm EST will ship out next business day (Monday- Friday). We do not ship to P.O. Boxes, APOs, or FPOs.
- Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality. For this reason, we cannot guarantee Monday deliveries.
- Deliveries to Alaska, Hawaii, and Puerto Rico may require additional service days.
- We will not assume responsibility for incorrect addresses.
- We are not responsible for damages to packages that are driver released or released without a customer's authorization.
Holiday Shipping Cut-off Dates
Last day to order your holiday gift is:
|For Arrival By:
(5-7 business days)
|New Year's Eve
Applies to all orders placed before 3PM EST or EDT.
Return PolicyIf the product is not what you ordered or your cookies arrive damaged, please follow these steps.
- Call our customer service line to report damage within 24 hours
of receiving package. Customer service telephone is 860.296.0426.
- Save all product and all original packaging materials and boxes for inspection by UPS and/or for return to Mozzicatos.
We ask that you consider your order placement carefully. We only accept returns or issue credit for orders we pack incorrectly or packages damaged in transit.